What is counseling

Counseling is a professional service offered to the individual who is experiencing a problem and needs help to overcome it. It is a process that allows people to discuss their problems and any difficult feelings they encounter in a safe, confidential environment with a trained counselor to bring positive changes in life.

Why counseling

Counseling is a process to have discussions with a trained professional who can guide one to

• look at difficult situations with more clarity,

• gain some understanding and possibly a different perspective on various life circumstances

• bring positive changes in one’s life style. 
   

How does counseling help

It helps people to:

• Pinpoint problems & understand aspects of the problems that may be improved.

• Identify negative or illogical thinking patterns that contribute to feelings of hopelessness and helplessness, and to develop a more positive outlook & regain emotional balance

• Encourage support from family and friends & better relationship

• Regain a sense of control and pleasure in life and

  • Relieve Stress

  • Reduce anxiety

  • Increase self confidence

  • Increase assertiveness

  • Enable to set boundaries

  • Resolve Trauma

Misconceptions about Counseling

• Am I crazy if I opt for counseling

The way one takes medical consultation for physical health issues, counseling is consultation for one’s emotional issues. Though ignoring emotional issues for a long time may lead to serious repercussions.

• Counseling is only for people with serious emotional problems.

Counseling is like consulting a doctor – one doesn’t go to a doctor only if one has heart attack. It is helpful to go to a doctor if one has persisting cold or flu too.

• Counseling is a sign of weakness.

It takes courage to admit & address problem areas/painful feelings. Weak are those who do not admit & do not take corrective action.

What are the options Buckup having for counseling?

• One can choose counselor as per one’s requirements

• One can choose from following counseling options as per one’s convenience & comfort levels –

  • Online Chat

  • Audio Calls

  • Video Calls

  • In person appointment

What about Confidentiality of counseling session(s)?

• Counseling discussions are between one & counselor one chooses.

• Online Chat, Audio & Video calls through Buckup are encrypted.

• Buckup does not record and/or store any session(s).

What about security of online payment(s) ?

• Buckup uses prominent payment gateway which is highly secured, encrypted and used by other reputed companies.

• Buckup is secured by SHA-2 and 2048-bit encryption technology. You can see a green padlock with secure & green https in your browser.

How can a Minor (one who is less than 18 years of age) use the services of Buckup?

• Parents or Legal guardian to register & book the services on behalf of minor.

• Parents or Legal guardian to be fully involved with the minor & responsible for minor’s conduct.